FAQ
General
Q: Does operating a FLIR Infrared Camera require any formal training?
A: No. Our systems are designed to be user friendly for both the novice and the expert thermographer. However, FLIR highly recommend attending our Level 1 thermography training course conducted by our own ITC department. The course teaches new infrared thermographers how to use their IR cameras to collect quality data. Students learn to get accurate temperature reading, accounting for measurement effects such as distance and emissivity and avoid costly mistakes. To learn more about course curriculum, registration, and schedules, please visit the Infrared Training Center website.
Q: What if I am required to have infrared certification?
A: FLIR’s Infrared Training Center (ITC) offers a wide variety of infrared training courses leading to Level One, Two, and Three thermography certification.
Q: Can I have a demonstration prior to purchase?
A: Yes. A FLIR sales manager in your area will be happy to arrange a product demonstration and assist you in selecting the right camera for your application.
Selection
Q: What kind of camera do I need to do my infrared survey?
A: While our infrared camera systems are extremely versatile, specific applications sometimes require specific features. One of our local application engineers in your area can assist you with your selection.
Q:What cameras are available for sale?
A: We have a wide variety of systems available at any given time. Please contact our office for specific unit availability or so that we may help you select an appropriate available model.
Q: How quickly can I get an infrared camera system?
A: Based on availability. Times will vary, call for current delivery times.
Q: What do I need to do to purchase a system?
A: Just contact our office. We will prepare a formal purchase quotation or arrange for a formal demonstration.
Q: What are my options for payment?
A: We accept purchase orders, credit cards, cashier’s checks, and wire transfers.
Q: Can I apply any of my rental fees toward my future purchase of a system?
A: Yes, FLIR Systems will apply a significant amount of your rental fees as a credit toward the purchase of a new FLIR infrared camera.
Q: Can I request delivery for a specific date?
A: Yes. Based upon availability, we can usually meet your specific requested delivery date.
Accessories
Q: Do you sell software to conduct data analysis and generate reports?
A: Yes we do. Contact our office to arrange for any appropriate software to be shipped with order.
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